Welcome To LaBell Exchange
Welcome to LaBell Exchange, one of the nation's leading providers of call center services. Established in 1975, LaBell Exchange is known for our commitment to personalized service and customer satisfaction. We understand running a business can be challenging, which is why it is our mission to help your business operate more efficiently by providing you with innovative live answering, voicemail, and dispatching solutions. Our services are affordable, flexible, reliable, and available 24 hours a day, 365 days a year. There is no equipment to buy and no long-term contracts. We proudly offer a wide range of cost-effective phone answering services, which can all be fully customized to meet your specific needs.
LaBell Exchange's Phone Answering Services
- Virtual Receptionist
- Reservation and Scheduling
- Customer Service
- Inbound Telemarketing
- Information Screening
- Order Taking
- Advanced Message Delivery
At LaBell Exchange, we believe our competitive rates along with our dedicated employees are what make us the most preferred phone answering service in Southern California. Our operators are thoroughly trained telecommunicators whose effective communication skills, attention to detail, administrative management skills, and honesty have proven to be indispensable to businesses in industries like healthcare, law, property and estate management, municipalities, and service businesses, such as plumbing, HVAC, roofing, window cleaning, and towing. Our high-quality services have made it possible for us to win the ATSI (Association of TeleServices International) Award of Excellence for seven consecutive years. This award is only given to telephone answering and message delivery companies in North America who score exceptionally well when evaluated over a six-month period on courtesy, response time, accuracy, and overall service to our clients.
Businesses who choose to have LaBell Exchange handle their telephone answering needs tell us that they are able to provide better customer service, respond faster to the needs of their customers, secure more sales, and appear more professional overall. Readily available and accessible every day of the year, our agents will work as an extension of your company by answering the phone using the company's name and utilizing your company's call script. They are able to accurately relay product or service information, schedule appointments, answer questions, administer surveys, screen information, take orders, dispatch calls, and much more. They can then relay this information to you in the method you prefer, whether that's sending messages individually or in batches via fax, email, or text, or entering data directly into your content management system. To ensure that we are able to respond to our clients' diverse needs, we have bilingual (English and Spanish) customer service representatives and always use the latest call center technology.
Trust the experts at LaBell Exchange for all of your telephone answering service and call center needs. Our services are completely customizable and competitively priced. Call today to speak with one of our experts. On-site consultations are free and ensure that we fully understand your business and properly set up your account to meet your expectations. Our services can accommodate the needs of businesses of every type and size.
Listen to how
answers a phone call
I have been with LaBell Exchange for about 20 years. Their service is outstanding & I appreciate their dependability.
We highly recommend LaBell Exchange to any property management company looking for a reliable answering service.
I recommend LaBell Exchange to anyone in need of a competent answering service.